Contact Us
Every message reaches a person, not a ticket queue. Because TextDiffHub is small, telling us which tool you used and what you expected is the fastest way to a useful reply.
Since TextDiffHub is a text diff checker, most of what arrives concerns spotting one changed value in a config file — and the occasional result that seems off. Either is welcome here.
Reaching us by email
Write to support@textdiffhub.com. Replies usually go out within a business day or two.
Include this
- The tool name or a link to it.
- Your inputs, which for this tool means both texts you paste; exactness is not needed.
- A short note on the expected versus actual output.
- Browser and device, whenever something looked broken.
Messages about comparing two versions of a script are common here, and a short description of your case is usually enough for a useful reply.
If a result looks wrong
Because the method is written down rather than hidden, an error report is easy to act on. TextDiffHub works on the principle that it runs the Myers difference algorithm to find the shortest edit script between the two inputs, then groups the changes so a moved block reads as one edit instead of a wall of noise, so when a figure disagrees with your own working, one of the two has slipped. Send both and we will find out which.
Privacy
Your message serves only the one purpose of a reply. It goes on no list and to no third party. Full details live in the privacy policy.